Helping Businesses Grow
Many small businesses fail because they don't know where their money is going. Here's how we've helped our clients get control of their finances and build something lasting.
Medical Practice Owner Who Was Doing Everything Herself
The Problem
A physician had opened her own practice two years earlier, thinking she could handle the business side herself. She was seeing patients during the day, then staying late to handle billing and bookkeeping. Her books were six months behind, claims were going unsubmitted, and she had no idea if the practice was actually profitable.
She was exhausted and seriously considering closing the doors. She had put everything into this practice and it felt like it was slipping away.
What We Did
We took over both her bookkeeping and medical billing. We caught up her books first, reconciling six months of transactions and cleaning up the chart of accounts. Then we tackled the billing backlog, submitting claims that had been sitting untouched and following up on denied claims that were still recoverable.
We set up a monthly rhythm so she would always have current financials and never fall behind again.
The Result
Within the first two months, we recovered over $18,000 in claims that had either been denied or never submitted. Her cash flow stabilized and she could finally see a clear picture of her practice finances.
She stopped working until 9pm. She now focuses entirely on patient care and lets us handle the money side. The practice is still open three years later and she recently hired a second provider. She told us she was two months away from giving up when we started working together.
Dental Practice That Couldn't Get a Loan
The Problem
A dentist wanted to open a second location. He had been practicing for eight years and had a loyal patient base, but when he went to the bank for an SBA loan, they asked for three years of financial statements. His books were a disaster. Personal and business expenses were mixed together, payroll records were incomplete, and he had no clean P&L to show.
The bank told him to come back when he had proper financials.
What We Did
We rebuilt his books for the past three years, separating personal spending from business expenses and cleaning up every account. We organized his payroll records and produced proper financial statements that the bank could actually use.
We also put together a simple cash flow projection for the new location based on his current practice performance.
The Result
He went back to the bank with a complete package. The loan officer approved the SBA loan within 60 days and commented that the application was one of the cleanest they had seen from a healthcare practice.
The second location opened eight months later. We now handle monthly bookkeeping for both practices so he never has to scramble for financials again. When he decides to open a third location, the numbers will already be ready.
Auto Parts Shop Chasing Late Payments
The Problem
A small auto parts manufacturer in Metro Detroit was growing, but the owner was constantly stressed about cash. Revenue was up, but the bank account was always tight. He had several large customers who were paying 60, 90, even 120 days late, and he had no system to follow up.
He was paying suppliers on credit cards just to keep the shop running. The interest was eating into whatever profit he was making.
What We Did
We took over his accounts receivable. We set up aging reports so he could see exactly who owed what and for how long. We started sending statements and making follow-up calls on overdue invoices. We also worked with him to establish payment terms with his larger customers.
The Result
Within three months, his average collection time dropped from 75 days to under 40. He collected over $45,000 in receivables that had been sitting unpaid for months. He stopped floating payroll on his credit card.
The cash flow improvement also changed his relationship with his suppliers. He started paying on time and negotiated better pricing as a result. He now reviews his A/R aging report with us every week and knows exactly where his cash stands.
Contractor Who Couldn't Tell Which Jobs Made Money
The Problem
A general contractor was doing $800,000 a year in residential remodels but had no idea which projects were actually profitable. He was bidding based on gut feel and past experience, but his margins felt thin and his cash flow was unpredictable.
He had just finished a kitchen remodel that he thought would be a good job, but when it was done, he felt like he barely broke even. He could not figure out why.
What We Did
We caught up his books and set up job costing in QuickBooks. Every labor hour, material purchase, and subcontractor payment now ties to a specific project. We built a simple report that shows gross profit by job so he can see exactly what each project earned.
The Result
The numbers told a clear story. His smaller jobs under $30,000 were consistently losing money once he factored in drive time, change orders, and the back-and-forth with homeowners. His best margins were on mid-size remodels in the $50,000 to $100,000 range.
He stopped bidding on small jobs entirely and focused on the projects that actually made money. His gross margins improved by about 10% over the next two quarters. He now reviews job profitability with us before bidding new work and has walked away from several projects that would have lost money.
Childcare Center Overwhelmed by Payroll
The Problem
A daycare owner had 14 employees with a mix of full-time teachers, part-time aides, and substitutes. She was calculating payroll by hand every two weeks, trying to track different pay rates, PTO balances, and shift changes. Mistakes were common and employees were frustrated.
She was also not confident she was handling the tax withholdings correctly. She dreaded every pay period and spent hours on something that should have been simple.
What We Did
We moved her to a proper payroll system with direct deposit and automated tax filings. We set up each employee with the correct pay rate and classification. We now run payroll for her twice a month and handle all the quarterly and annual tax filings.
The Result
Payroll now takes minutes instead of hours. Employees are paid correctly and on time, and the complaints stopped. She got about 8 hours a month back, which she now spends on parent communication and curriculum planning.
She also has peace of mind about compliance. The tax filings are handled automatically and she knows everything is being done correctly. When she hired three new staff members last fall, adding them to payroll took five minutes. The system grows with her business now instead of becoming more painful.
HVAC Company With an 18-Month Backlog
The Problem
An HVAC company owner had not touched his books in a year and a half. He was running the business from his bank balance and had no idea what his actual profit was. His accountant had been asking for records for months and finally told him she would not file his taxes until the books were caught up.
The backlog felt impossible. He did not know where to start and did not have time to figure it out while running service calls.
What We Did
We took the entire backlog off his hands. Our team worked through 18 months of bank statements, credit card transactions, and equipment loan payments. We categorized every transaction, reconciled every month, and built a clean set of books from scratch.
The Result
We delivered complete, accurate financials for the full 18 months. His accountant was able to file without an extension and he avoided the penalties that had been looming over him.
He also discovered he had been undercharging on certain service calls. Once he could see his real costs, he adjusted his pricing and his margins improved immediately. We now handle his books monthly so he will never face that kind of backlog again. He told us it was the first time in years he actually understood where his money was going.
Metro Detroit's Small Business Bookkeeper
The Next Step:
A Short Conversation
Tell us about your business and your current bookkeeping situation. We'll listen, answer your questions, and give you a clear quote.
